Privacy Policy

Last Updated: January 2024

1. Introduction

Sparktoo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our dating service.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

  • Account information (user ID, password)
  • Profile information (name, age, gender, location, photos, audio recordings)
  • Preferences and interests
  • Communications with other users
  • Customer support communications

2.2 Automatically Collected Information

When you use our Service, we may automatically collect:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, features used, time spent)
  • Location data (if you enable location services)

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Match you with compatible users
  • Process transactions and send related information
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends and usage
  • Detect, prevent, and address technical issues
  • Ensure safety and security of our users

4. How We Share Your Information

We may share your information in the following circumstances:

  • With Other Users: Your profile information (excluding sensitive data like password) may be visible to matched users
  • Service Providers: We may share information with third-party service providers who perform services on our behalf
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests
  • Safety and Security: We may share information to protect the rights, property, or safety of Sparktoo, our users, or others
  • Business Transfers: Information may be transferred in connection with a merger, sale, or other business transaction

We do not sell your personal information to third parties.

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Passwords are encrypted using industry-standard hashing algorithms
  • Data is stored securely using cloud services with encryption
  • Access to personal information is restricted to authorized personnel
  • We regularly review and update our security practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

7. Your Rights and Choices

You have the right to:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Objection: Object to processing of your personal information
  • Portability: Request transfer of your data
  • Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us through the Service or using the contact information provided.

8. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

10. Children's Privacy

Our Service is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us through the Service or via the contact information provided on our website.

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